System Shield Flat-Rate IT Program

Interested in System Shield?
Contact us Today!

What does System Shield do for my business?

Plan and budget for IT costs for the year
Reduced downtime of your systems
Quicker time to resolve technical issues
Being able to manage employees use of the Internet
Reduced total cost of ownership

System Shield Features

24x7 Systems Monitoring
Secure Remote Support
Remote Help Desk Services
Regular Security Updates and Patching
Increased Internet Security
Control Internet Access

System Shield keeps your business-critical technology running at peak performance and reduces your network downtime.

Placing a strong emphasis on customer service, System Shield combines-in a single, low-cost offering-the technological benefit of remote network monitoring with the practical advantage of local, on-the-ground, professional IT expertise.

An alternative to the conventional time-consuming and expensive break/fix approach to IT support, System Shield actively prevents technical problems and network downtime from occurring in the first place. System Shield helps you achieve strong returns on your investments in technology, and avoids the business costs that arise when systems or devices fail.

Remote monitoring gives Network Management Consultants a round-the-clock real-time view of client networks and IT assets, so that early symptoms of trouble can be identified and remedial steps can be taken before problems become severe.

System Shield makes world-class, proactive support affordable and accessible to smaller companies. Because it's delivered by your known, trusted and locally-based IT service organization, it provides you with access to professional custom technology help when you need it.

Onsite Support

Our team of highly trained IT professionals are ready to provide your company with on-site network support. We provide onsite network services as required, while making all attempts to perform a remote diagnostic repair first. If needed, we will dispatch an IT consultant to travel to your business site to perform in-house service in order to solve your IT problem promptly and efficiently.

We also perform workstation relocations, new workstation insallations, printer installations, network cabling, and any other onsite needs. These functions are scheduled through our client services manager.

Remote Support

Network Management Consultants operates a full-featured network operations center located in Burlington, NJ. Staffed with a customer help desk during regular business hours we can remotely service anyone with an Internet connection. By handling a large percentage of our service requests remotely we maximize efficiency in three ways:

Almost immediate resolution of the problem
No technician travel time.
No vehicle, fuel, or wear and tear expenses.

E-mail services

Do you know the true costs of spam e-mail? How about the cost of your employees wading through junk e-mail to read the ones that matter? What if a junk e-mail contained a virus and it was not caught by the desktop virus scanner and infected your network?

We have a variety of methods to combat spam e-mails depending on the configuration of your e-mail system.

We offer a customized e-mail solution for your small business including real time synchronization with Blackberry, iPhones, and Windows Mobile devices.

Servers

We specialize in Dell and Microsoft products. We are Dell Registered Rartner and a Microsoft Certified Partner. We will customize a solution based on your needs and give you room to grow in the future.

The benefits of a server are many. They serve as a backbone to run business automation software. Our servers are set up to automatically backup your critical data with redundancy built in.. Servers store all of your data in a central location securely for easy access and organization. Servers allow your staff to share all of your business information including scheduling, contact lists, documents and any other data. Also, servers will allow the most powerful email platform for you inluding the ability to real time sync with your mobile workforce.

Servers can also provide remote access to todays mobile workforce. It allows your team to work securely from home, or via laptops on the road.

We can also provide servers to provide reduction in total cost of ownership. Also look at reducing cost and improving employee relations by allowing telecommuting part or full time. Please contact us today to discuss options.

Secure Offsite Backup

By now, you probably understand the importance of your data, and thus the importance of protecting your data. While virus software, firewalls, and other security measures are all a vital component of proper computer and network maintenance, the only way to ensure that your data will always be safe, is to back it up.

Traditional methods of backup include tapes, CDs and DVDs, ZIP drives and floppies. All of these methods have significant disadvantages. Backups are generally not automatic and even more importantly, someone has to physically transfer the media offsite where it must be stored in a safe place.

Fortunately, Internet technology has now allowed a vastly superior method of backing up: online backup. Online Backup (sometimes also referred to as remote backup) has considerable advantages over other backup methods.

Online backup is automatic.
Once your online backup software is installed and your backup sets are set up, backups start automatically. Thereafter, you need do absolutely nothing. You never have to change disks, rotate tapes or label CDs.
Online backup is offsite.
Your data is always stored safely, in not one, but two offsite locations, located hundreds of miles apart from each other. You never have to take tapes or CDs offsite and put them in storage.
Online backup is scalable.
You can never run out of storage space. As your data grows, your online storage account can grow with it automatically.
Online backup allows you to easily retrieve data.
You have access to all of your files 24 hours a day, 7 days a week. Retrieve the file you need in just seconds. Have your business completely up and running after a system failure in just hours.
Online backup saves you money.
There are absolutely no installation costs and no equipment to buy. All you pay is one low monthly fee.
Online backup lets you sleep easier.
At any time, you can view all of the files that you have backed up and you can restore them. Online backup provides you with the confidence of knowing that your backups are really there for when you need them.

Office Relocations

If your office is planning to move or relocate we can assist you in the process with your technology. Network Management Consultants will coordinate with telecommunications and data communications companies as required to make your transition a smooth one. We will create a project plan with you to minimize or even elminate any downtime due to the moving process. After the move, we will be on site to address any issues as they arise and get them resolved quickly.